How to improve communication effectively?
People asks different questions on communication skill improvement like- How to become good speaker? What are important steps for soft skill development? What is importance of communication skills? What is active listening? And how to speak fluently.? we gives all solutions of your questions on soft skill development.What is a meaning of communication?
It is the process by which we give, receive or exchange information with others. communication means interacting with others.It is most important soft skill. It can involve speaking, listening or writting.
Top 07 ways to improve your communication skills.
01.improve your active listening skills.
Only hearing is not a active listening. It means hearing and understanding of message. Hearing is physical act, and active listening is a mental act. It means listen for understand.
In our mind thousands of thoughts presents all time. They creat bareer for active listening.We cannot listen carefully, consiously, can't understand situations and facts unless work on our thoughts. It is necessary for you to control your unwanted thoughts during listening process.Active listening and thought control is important skills for improving your communication.
Here are some ways to listen carefully.
- Give your full attention.
- Control your thoughts and emotions.
- Do not assume what the other person is going to say
- Show by eye contact and impressions that you are paying attention.
- Be patient for the entire message.
- Be aware of speech cues(who, when, where,how, why.)
- Silence ; This allows you to give your undiveded attention to the other person.
02. Work on your body language.
Our communication depends on our body language by 40%. Our body language plays important role on effective communication. Body language can be-
- A frown on your face;
- A smile
- Crossing your arms
- Tapping your feet
- Gestures
- Facial expressions
- eye contact (It is very important to give your attention towards your audiance)
03. Improve your speaking skills.
Before speaking, it is necessary for the speaker to know what to say and how to say it. Both content and manner are important. Do not use wrong words or unpeasant tone. You can change your tonality and volume of your tone during speaking, to make it very interesting. It makes your communication effective. Also you can work on your vocabalary and words to improve your language
04.Understand your audience.
You should also know your audience- their leval of knowledge, age group, interest levals, goals, hierarchy etc.This will enable you to reach out to them. Another approach to ask questions in order to be able to respond in an effective manner.
How to deal with angry people :
- practice good listening skill (remain silence if neccessary).
- Avoid interruptions.
- Do not tell angry person," now dont be angry".
- Be responsive by veryfying the persons message.
- Be specific about what you are going to do to help.
05. Work on your attutude and behaviour.
our attitude lead us to certain behaviour.Behaviour and attitude operate together for most people. If we have positive attitude we tend to act positively, look for options and seeks solutions to problems. On other hand negative attitude leads to a feeling of defeat . Work on your emotions and control on it by reading books and observing the people.
06. Work on negotiation, persuation and mediation.
Once we realise we have control over only our own behaviour, we have taken first step in resolving conflict. Remember your behaviour in youur control, you cannot control other person's behaviours except by changing your own actions toward that individual.
Negotiation- arranging and managing through discussion or compromize.
Persuation- moving your argument to a new position or belief.
Mediation- intervening in conflict with intent to resolve though discussion.
07. Apply this tips in your daily life & read books on this subject.
you can apply these tips during talking with your friends, parents, teachers, relatives. You must read followng books for upgrade yourself. Remember - practice makes man perfect.
01.How to Win Friends and Influnce People by Dale Carnegie. click to read.
02.How to Talk to Anyone by Leis Lowndes. click to read.
03.Just Listen by Mark Goultson. click to read.
04.The Definative Book of Body Language by Allen Pease.click to read.
05.Getting to Yes by Rogar Fisher. click to read.
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